Frequently Asked Questions

Everything you need to know about ordering custom buttons, magnets, and more from Affordable Buttons.

Ordering & Pricing

What's the minimum order for custom buttons?

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There's no minimum order at Affordable Buttons. Order just one button or thousands—whatever works for your needs.

Are there any hidden fees or set-up charges?

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No! Our online price calculator provides all-inclusive pricing—the total cost for buttons, production priority, and shipping is all included. We do not charge set-up fees, insurance fees, or any other hidden "fine print" fees. What you see is what you pay.

Will I receive the exact quantity I ordered?

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Yes! Unlike other button companies that have 2%–10% under-run policies, we guarantee the number of buttons you order is the number you receive. If you order 100 buttons, you will get exactly 100 buttons. You can order the exact number you need with confidence your order will not arrive short.

Will I see a proof before production?

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If we are designing or modifying your artwork, or if you request a digital proof, proof turnaround is prioritized based on the Guaranteed Delivery Date you selected:

1–3 Day delivery: Proof in 4 hours or less
4–7 Day delivery: Proof in 24–48 hours
8–11 Day delivery: Proof in 3–6 days
12–14 Day delivery: Proof in 7–9 days

We give a courtesy call once a proof is sent. All artwork charges include a digital proof and 2 free modifications. Please review proofs carefully before approving—we cannot offer refunds for artwork errors noticed after proof approval. Our graphics team hours are Monday–Friday, 8am–6pm CST.

What happens if I need to cancel or change my order?

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If you cancel your order for any reason after submitting payment, you will be responsible for 50% of the order total. If you need to change your order after we have received artwork or proof approval, a Change Order fee will apply. This fee varies depending on your order's current stage of production.

What forms of payment do you accept?

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We accept major credit cards (Visa, MasterCard, American Express, and Discover), as well as checks, purchase orders, PayPal, and financing through Bill Me Later. Orders paid via check will not start production until your check is received, and the Guaranteed Delivery Date will be adjusted accordingly. Purchase orders are accepted from organizations that pass our credit review process.

Can I get custom packaging or bagging?

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Yes! We offer custom bagging at $0.25 per bag. Whether you need 10 bags of 100 buttons or mixed bags with different designs in each, we can make it happen. This is great for distributing buttons at events, fundraisers, or across multiple locations.

Do you offer a money-back guarantee?

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Yes. If you are not 100% satisfied with the quality of our workmanship, you may return your buttons for a full refund. To initiate a return, you must first obtain a return authorization code from our customer service department. All buttons must be returned within 10 days of receipt and shipped back via UPS. Refunds are processed within 5 business days after we receive your return.

Please note: we do not offer refunds for color discrepancies (unless you paid for a PMS color match), for dissatisfaction with the size or shape you selected, or for artwork errors found after you provided artwork or approved a digital proof. Graphic design fees are non-refundable. Please review our full Terms & Conditions for complete details.

Can I order buttons with different designs in the same order?

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Yes! Variable data orders allow you to have unique text, photos, or designs on each individual button. This is perfect for class reunions, festival raffles, sports teams with individual player names, or large conferences with personalized name badges. Contact our sales team or request a custom quote for variable data projects.

Do you charge sales tax?

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Sales tax is charged only on orders shipped to Minnesota and will be processed in a separate transaction.

Can I get a quote for my project?

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Yes! If you need a quote for budgeting purposes, please request a written quote. Only written quotes will be honored and they expire after 30 days. Prices are subject to change without notice and verbal quotes given over the phone will not necessarily be honored.

Sizes & Shapes

What sizes do custom buttons come in?

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Custom pin-back buttons are available in 30 different sizes across 5 shapes: Round buttons come in 12 sizes from 7/8 inch to 6 inches. Square and Diamond buttons each come in 4 sizes (1.5", 2", 2.5", 3"). Rectangle buttons come in 4 sizes, each available in horizontal or vertical orientation. Oval buttons come in one size (2.75" x 1.75") available in horizontal or vertical.

What is the most popular button size?

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The most popular custom button sizes are 1.5 inch, 2.25 inch, and 3 inch round buttons. The 2.25" size is especially popular for campaigns and events because it's large enough to read easily but small enough to wear comfortably.

What is the largest custom button size available?

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The largest round custom button is 6 inches in diameter. The largest rectangle button is 4.5" x 1.5". Large buttons are great for making a bold statement at events, trade shows, or rallies.

What is the smallest custom button size available?

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The smallest custom button is 7/8 inch (approximately 22mm) in diameter. Small buttons are perfect for subtle accessories, collector pins, or when you want a more delicate look.

How can I see the actual size of a button before ordering?

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Download our free printable Button Size Guide PDFs. Print them with "Page Scaling" set to none in your print settings, and the buttons will print at their actual physical size. You can then hold them up to see exactly how big each button will be. We strongly recommend doing this before ordering—we do not offer refunds if you are unhappy with the size or shape once you receive your order.

Design & Artwork

Can you design my artwork for me?

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Yes! Our award-winning Design Team includes skilled artists who can bring your ideas to life. Over half of our customers prefer to use our graphic design team. Just describe what you're looking for in the order instructions, and we'll handle the rest. You can also choose a design from our Design Catalog and we'll customize fonts, message, or colors for FREE—includes 1 digital proof and 1 revision (additional revisions are $10 each).

For custom design work, all artwork charges include a digital proof and 2 free modifications. Visit our Design Services page for current graphics pricing. Please note that graphic design fees are non-refundable.

What is considered "Print Ready" artwork?

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Print Ready Artwork must be properly sized, include bleed (.25" all the way around), and be in a flattened image file format. Orders submitted with print-ready artwork and orders using our Design Catalog are not subject to additional graphics fees. If your artwork is not truly print-ready, additional charges may apply and your delivery date may be adjusted.

What file types can I upload?

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We accept PDF, JPG, EPS, PSD, AI, and TIFF files. Our design team can work with most formats and will reach out if there are any questions about your artwork. We do not accept InDesign (INDD) files. For best results, submit files at 300 dpi with proper bleed (an extra .25" of background all the way around).

What if I submit a Word or Publisher file?

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Artwork sent in a Word or Publisher document will require an Artwork Conversion Fee. These programs don't alert us when a font substitution has occurred, so your design may change when we open it. To avoid this fee entirely, simply save or export your file as a PDF and submit the PDF instead.

What is bleed and why does my artwork need it?

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The Button Face is the visible area across the center of your button. The Bleed Area is the extra background that wraps around to the back and into the crimp. You must include an extra .25" of background color or image all the way around your design. Without proper bleed, you may see white edges on your finished buttons. Download our free design templates to ensure your artwork is set up correctly.

What resolution should my artwork be?

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Start your workspace at 300 dpi (dots per inch) and save it at 300 dpi. This ensures your artwork prints crisply and clearly. Lower resolution images may appear blurry or pixelated on your finished buttons. We recommend printing your file at actual size before submitting to make sure you're happy with the quality.

Do you have design templates I can use?

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Yes! We offer free downloadable templates for every button size and shape in Adobe Illustrator (AI), Adobe Photoshop (PSD), JPG, and PDF formats. Templates include proper dimensions, bleed lines, and layout guidelines. Visit our Templates page to download the template for your button size.

Who is responsible for trademarks and copyrights in my design?

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All logos and button designs submitted or approved by the customer must be in compliance with all trademark, copyright, and patent laws. It is the responsibility of the purchaser to ensure their artwork does not infringe on another's intellectual property. By submitting artwork for printing, AffordableButtons.com will not be held liable under any circumstances. Your customer-submitted content remains your intellectual property.

Colors & Printing

What colors are available for custom buttons?

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We offer over 100 colors for custom buttons including primary colors, earth tones, blues, greens, oranges, yellows, purples, pinks, neutrals, and metallic options (gold, silver, bronze). We print in full color, so any color or combination of colors is possible in your design.

What printer do you use for custom buttons?

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We print all custom buttons on a Xerox Iridesse Production Press, a professional-grade digital press known for exceptional color accuracy and consistency. Our press is color-calibrated daily to ensure your buttons look exactly as intended.

Will the colors on my screen match the printed buttons?

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Monitor colors may vary from printed colors due to differences in how screens display color versus how ink appears on paper. We recommend designing your artwork in CMYK color mode instead of RGB for a better on-screen representation of the final colors. For exact color matching, we offer PMS (Pantone Matching System) color matching for $20 per color. We print in a 4-color process (CMYK) so we cannot match all colors exactly, but we get significantly closer when Pantone numbers are provided.

What is PMS color matching?

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PMS (Pantone Matching System) color matching is a standardized color system used in printing. For $20 per color, we adjust our press to match your exact Pantone color as closely as possible using CMYK printing. You must provide a Pantone number for each color you want matched. This is recommended for brand colors, logos, and any design where exact color accuracy is critical.

Do you offer metallic colors for buttons?

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Yes! We offer metallic gold, metallic silver, and metallic bronze options for custom buttons. Metallic effects are created by printing on clear polyester film, allowing the actual metal button backing to shine through for a brilliant finish. We can also print white ink to make specific areas of your design opaque while leaving others with that eye-catching metallic shine. Metallic options have an additional cost.

Can I get a refund if I don't like the color?

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We do not offer refunds for color discrepancies unless you have paid for a PMS color match and provided the Pantone numbers. Because monitor colors vary from printed colors, we strongly recommend PMS matching ($20 per color) when exact color accuracy is important for your project.

Fonts & Typography

What fonts can I use on my custom buttons?

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You can use any of the 100+ fonts shown on our font chart, or request a specific font. We have sans-serif fonts for clean modern looks, serif fonts for classic elegance, script fonts for decorative flair, handwritten fonts for a personal touch, and novelty fonts for fun themed designs. Just tell us the font name when you place your order.

What is the best font for custom buttons?

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The best font depends on your button's purpose. For maximum readability on small buttons, use bold sans-serif fonts like Anton, Bebas Neue, or Montserrat. For campaign and political buttons, Impact, Oswald, or Alfa Slab One work great. For elegant events like weddings, script fonts like Great Vibes or Pacifico add sophistication. For kids' events and fun themes, try Bangers, Luckiest Guy, or Chewy.

What is the most readable font for small buttons?

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For small buttons (under 1.5 inches), use simple, bold sans-serif fonts with thick strokes. Anton, Bebas Neue, Oswald, and Impact are excellent choices because they remain legible even at small sizes. Avoid thin fonts, script fonts, or fonts with fine details on small buttons as they become hard to read.

Which fonts are best for campaign and political buttons?

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Political and campaign buttons work best with bold, authoritative fonts that convey strength and are easy to read quickly. Popular choices include Anton, Bebas Neue, Oswald, Impact, Alfa Slab One, and Staatliches. These fonts make candidate names and slogans stand out and are readable from a distance.

What fonts work best for wedding buttons?

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Wedding buttons look beautiful with elegant script fonts like Great Vibes, Allura, Parisienne, Sacramento, or Dancing Script. For a more classic look, serif fonts like Playfair Display or Cinzel work wonderfully. Many couples combine a script font for names with a clean sans-serif for dates or details.

Can I use my own font on custom buttons?

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Yes! If you have a specific font in mind that's not on our chart, just let us know the font name when ordering. If it's a free or commonly available font, we likely have it or can get it. If it's a premium or proprietary font, you may need to provide the font file or licensing information.

Shipping & Delivery

How quickly can I receive my order?

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We offer same-day shipping on orders placed before 2pm CST. Standard production ranges from 1–5 business days, plus your selected shipping time. Rush options are available for tight deadlines. We are the Ship Today Service experts and many of our customers choose next-day delivery!

Do you guarantee delivery dates?

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Yes! We guarantee to ship your order on time using a method the courier guarantees to deliver on or before your selected Guaranteed Delivery Date.

If there is a transit delay due to a courier mistake, we will refund the amount the courier refunds us. If the delay is caused by circumstances beyond the courier's control (adverse weather, natural disasters, etc.), we will be unable to offer a refund. If the delay is the result of a mistake on our end, you may refuse delivery and we will issue a full refund once your order is returned to our facility.

Please note: If you are providing your own artwork, your delivery date may be adjusted if artwork is not truly print-ready or is not received at the time of order. If you are using our design services, the delivery date may be adjusted if we do not receive proof approval in a timely fashion. If your order is time-sensitive and there is a delay, please call us and we will do everything possible to meet your original date.

How do I choose a delivery date?

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During checkout, simply select your preferred production time and shipping method. Our system will calculate the Guaranteed Delivery Date and show you the total cost—buttons, production priority, and shipping all included—upfront before you pay. You'll know exactly when your buttons will arrive before you place your order.

Quality & Materials

Are your buttons durable?

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Absolutely! Our custom buttons feature robust two-part metal construction (versus a single part used by many competitors) for guaranteed durability, and a high-quality laminate finish that protects your design from scratches, fading, and everyday wear. Our precision die cutting, pride in craftsmanship, and advanced print technology is what sets us apart.

Are your buttons made in the USA?

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Yes! 100% of our buttons and the parts used to make them are made in the USA. You can feel great about supporting American jobs and the US economy with every order.

Are your buttons eco-friendly?

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Yes! We use parts made from recycled sheet metal here in the USA. The paper we use is also recycled. We are committed to minimizing our environmental impact while delivering premium quality products.

Are your buttons safe for children?

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Yes! All of the materials we use, as well as the finished button products, have been CPSIA certified safe for children under 12. This makes our buttons great for school events, kids' parties, and any situation where children will be wearing or handling them.

Why should I choose Affordable Buttons?

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There are many reasons to choose us! We offer factory-direct all-inclusive pricing with no hidden fees, premium two-part metal construction, 100% made in the USA products, a 100% money-back guarantee on workmanship, same-day shipping, guaranteed on-time delivery, and a full-service award-winning graphics team. We hold an A+ Rating with the Better Business Bureau and were named one of the Top 75 Best Small Businesses in America by the US Chamber of Commerce. Founded in 1994, we've been an industry leader for over 30 years.

Backing Options

What backing options are available?

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We offer multiple backing options including standard pinback (default), refrigerator magnet, wearable magnet, easel back, key chain, bottle opener, mirror compact, tie tack, and zipper pull. Select your preferred backing when placing your order. Each backing option transforms your button into a different type of product!

What's the difference between a wearable magnet and a fridge magnet?

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Wearable magnets use super-strong neodymium magnets that attach securely to clothing without pins or holes—no damage to fabrics. Refrigerator magnets use a flexible magnet backing designed to stick to any magnetic surface like fridges, filing cabinets, or lockers. Both feature the same premium button face with full-color printing and durable laminate finish.

Can I use buttons as wedding favors or event souvenirs?

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Absolutely! Buttons make unique and memorable favors. Popular ideas include bottle opener back buttons for the men and mirror back buttons for the women at weddings. You can also create save-the-date magnets, name place buttons for seating assignments, or commemorative keepsakes for any event. With our variety of backing options, the possibilities are endless!

Still Have Questions?

Our friendly, knowledgeable team is here to help with anything you need.